IDCARE plays a crucial role in addressing the risks and concerns of the community (your customers) and staff when their accounts or personal information is exposed from scams, identity or cyber crimes and data breaches. Our Identity Security Case Managers now manage 3,000+ requests for help per month.
We provide education resources and advocacy for victims and for industry-wide changes. In 2020 IDCARE’s scam victim response guide was adopted by the Australian Payments Network as the industry’s standard for engaging and responding to customers confronting scams and identity crimes.
How we help business & Government.
IDCARE is the national identity and cybersecurity support community service operating across Australia and New Zealand.
We are a registered charity, however we rely solely on organisations seeing value in our services and that wish to provide their customers with superior care from our award winning services. We do not receive or accept donation income or funding from government grants.